The reality is that your business can fail because clients have not honoured their commitment to pay for goods and services they have received.

When they are struggling to recover bad debts, business owners often feel helpless. They feel anxious about making the frequent and potentially uncomfortable calls that are required to bring in money owed. Irritability and sleepless nights can be the result of a situation that is not of their making.
When you contact us there is no reason to feel bad or embarrassed about having money outstanding. Clients accept goods and services knowing full well that they will be charged an agreed amount, to be paid by a specified date. The responsibility to pay lies with the debtor.
Because they are emotionally removed from the situation, the our team will approach debtors calmly and tactfully. Some debtors are unscrupulous and less than ethical - people with every excuse imaginable about why they have missed yet another payment deadline. The our team have heard most of these excuses before and are well-equipped to handle them.
We know that every situation is different and we make a plan with each client, specific to the circumstances. We have the resources at hand to apply more strenuous pressure to the debt collection process. 

The Debt Collection Process

You call us. We listen. We work out the best course of action for your outstanding debt.
We ask you to provide all the relevant documentation.
Our team will then pursue your debtor regularly and relentlessly. Our role is to negotiate and get paid what you are owed without compromising your reputation and business relationships in the process.
When the debtor offers to begin paying the debt or to pay the debt in full, we advise you of the situation at that point. If we have no response from the debtor after (approximately 20 days) we advise you, the creditor, of the situation and continue trying to make contact with the debtor.
If we believe court action or other further action is required we give you an outline of costs so that you can make an informed decision at each stage of the process.